Terms and Conditions

Last updated: November 2025

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you”, “user”) and Ecoomap (“we”, “us”, “our”) regarding your access to and use of the Ecoomap website, mobile site and any related services (collectively, the “Platform”).

By creating an account, logging in, accessing or using the Platform in any way, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

2. Acceptance of Terms – Checkbox

In order to register or log in, you may be required to explicitly confirm that you accept these Terms (for example, by ticking a checkbox labeled “I accept the Terms and Conditions”). If you do not accept the Terms, you will not be able to access the Platform.

3. Description of the Service

Ecoomap is a geo-based social and utility platform that allows users to create and view pins on a map, exchange messages, share offers, requests, goods, services or information, and communicate through public and private features of the Platform.

The Platform provides only the technological infrastructure for users to interact. We do not act as an intermediary, broker, seller, buyer, agent, payment service provider, or guarantor for any transaction between users.

4. No Responsibility for Transactions Between Users

All interactions, exchanges, sales, purchases, donations, deliveries, services or any other agreements between users happen directly and exclusively between those users.

• We are not responsible for any contracts, prices, payments, refunds, quality of products, deliveries, delays, cancellations, disputes or damages that may arise between users.
• We do not verify or endorse any user, profile, pin, offer, request, message or content posted on the Platform.
• Users are solely responsible for checking local laws (including tax/VAT obligations, consumer protection rules, licenses and permits) before offering or purchasing any goods or services.

To the maximum extent permitted by applicable law, we disclaim any liability of any kind arising out of or relating to transactions, communications or relationships between users.

5. Private Chat and User Communications

Ecoomap provides private chat and messaging features so that users can communicate directly with each other.

• Private chats are considered confidential communications between users.
• We do not read the content of your private chats in the normal operation of the Platform.
• We do not request or store your chat messages for our own purposes, except to the limited extent technically necessary to deliver the service, comply with the law or enforce these Terms.
• You are solely responsible for what you send, receive or share in private chats.

We are not responsible for any threats, insults, scams, harassment, illegal proposals, or any other communications that may occur between users in private chat.

6. Passwords and Account Security

For security reasons:

• We never ask you to send your password in a private message, email, chat or outside the official login / password reset forms on the Platform.
• You must never share your password with other users or third parties.
• You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

If you suspect any unauthorized use of your account, you must immediately change your password and inform us via the contact methods listed in these Terms.

7. Data We Access and Process

We aim to minimize the personal data that we collect and process.

• As a rule, we only require and store your email address and a hashed password to create and operate your account.
• We do not have access to your plain-text password.
• We do not sell your personal data to third parties.

Additional optional data (such as profile picture, username, description or location information) may be provided by you in your profile, and is processed according to our Privacy Policy.

8. Compliance with EU and International Law

Ecoomap is designed to comply with applicable laws in the European Union and other relevant jurisdictions, including rules on illegal content and platform liability (such as the EU Digital Services Act – DSA).

Users are solely responsible for ensuring that their use of the Platform, and any content they publish or transactions they perform, comply with all laws and regulations that apply to them, including:

• Criminal law (e.g. fraud, threats, harassment, violence, terrorism, exploitation).
• Child protection and child sexual abuse material laws.
• Anti-discrimination and hate speech laws.
• Consumer protection and e-commerce rules.
• Tax and VAT obligations for sales or services, where applicable.
• Intellectual property and copyright laws.
• Data protection and privacy rules.

9. Prohibited Content and Conduct

You must not use the Platform to upload, share, publish, transmit, promote or organize any of the following content or activities (non-exhaustive list):

9.1. Sexual and Pornographic Content

• Any pornographic content or sexually explicit material.
• Any content involving minors or persons who appear to be minors in a sexual context, including child sexual abuse material (CSAM) or “child pornography”.
• Sexual exploitation, trafficking, prostitution or escort services.

9.2. Violence, Self-Harm, Cruelty and Self-Injury

• Graphic violence, torture, mutilation, or extreme physical injury, including photos or videos of dead or abused animals.
• Any content that encourages, promotes, normalizes or glorifies self-harm, self-injury or suicide (including instructions, challenges or encouragement to hurt yourself).
• Images, videos or descriptions of self-inflicted injuries shared for shock value or to promote self-harm.

9.3. Hate, Racism, Harassment and Threats

• Hate speech or incitement to violence against individuals or groups based on characteristics such as race, skin colour, ethnic origin, nationality, religion, disability, gender, sexual orientation, or any other protected characteristic.
• Racist slurs, dehumanizing comparisons or content that promotes racist ideologies.
• Serious insults, targeted harassment, bullying, stalking, threats of physical harm or doxxing (sharing private personal information without consent).

9.4. Illegal and Harmful Activities

• Illegal drugs, weapons, explosives or dangerous materials.
• Terrorism, extremism, organized crime or content that promotes or funds such activities.
• Violation of intellectual property or privacy rights.

9.5. Profanity and Offensive Language

Ecoomap may use automatic filters to detect and limit insults and profanity in several languages (for example English, Spanish, Romanian, Italian and French). These filters are intended to improve safety and user experience.

• You agree not to use abusive, obscene or offensive language in any area of the Platform, including chat and comments.
• This includes racist insults, slurs, humiliating nicknames and repeated vulgar expressions directed at other users.
• You understand that filters may not be perfect and may sometimes miss or misclassify certain words.

9.6. Pornography Detection Filters

In addition to the strict prohibition of pornographic content, Ecoomap may use automated tools and moderation mechanisms to detect and block nudity or pornographic images and videos.

• You understand and accept that such tools may analyze images and videos you upload solely for the purpose of detecting prohibited content.
• No automated system is perfect. We do not guarantee that all prohibited content will be detected or removed, and we are not liable for content uploaded by users, within the limits of applicable law.

9.7. Spam, Scams and Deceptive Practices

You must not use the Platform for spam, scams or any other deceptive or fraudulent activities. In particular, the following are strictly prohibited:

• Sending mass unsolicited messages or repeatedly posting the same content (“spam”).
• Phishing or attempts to collect passwords, banking data or other sensitive information by deception.
• Fake offers, fake jobs, fake lotteries, fake investments or any attempt to defraud other users.
• Pyramid or Ponzi schemes, get-rich-quick schemes, or similar structures.
• Impersonating another person or misrepresenting your identity or affiliation in order to deceive others.

We reserve the right to suspend or delete accounts, remove content, report incidents to authorities and cooperate with law enforcement in case of suspected fraud, scam or other illegal activities.

10. Content Ownership and License

You remain the owner of the content you create and upload on the Platform. However, by posting content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce and distribute that content solely for the purpose of operating and improving the Platform.

You confirm that you have all necessary rights to upload and share such content and that it does not infringe any third-party rights.

11. Moderation, Reporting and Account Actions

We reserve the right, but not the obligation, to monitor content shared on the Platform and to take appropriate measures where we reasonably believe that content or behaviour violates these Terms or applicable law.

• Removing or blocking access to specific content.
• Temporarily or permanently suspending user accounts.
• Restricting certain features or visibility of content.
• Reporting suspected illegal content to the competent authorities.

You can report content or behaviour that you believe is illegal or violates these Terms using any reporting tools available in the Platform or by contacting us directly.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Platform is provided on an “as is” and “as available” basis, without warranties of any kind.
• We are not liable for any indirect, incidental, consequential, special or punitive damages, or loss of profits, data or reputation arising from your use of the Platform.
• We are not liable for user-generated content, actions or omissions of any user, or any transactions, deliveries or agreements between users.

13. Changes to the Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page. In some cases, we may also notify you by email or through the Platform.

By continuing to access or use the Platform after the updated Terms become effective, you agree to be bound by the new version.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws applicable in the jurisdiction where Ecoomap is established, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the use of the Platform shall be submitted to the competent courts of that jurisdiction, unless mandatory law provides otherwise.

15. Contact

If you have any questions about these Terms or wish to report a violation, you can contact us at:

Email: [your-support-email@ecoomap.com]

Please do not send your password in any email or private message.

16. User Plans, Pins and Automatic Expiration

Ecoomap may offer different types of user accounts, including free “standard” accounts and paid or “Plus” accounts with additional features.

• For standard (free) users, pins and posts created on the map are normally automatically removed after 24 hours. This auto-expiration is a form of auto-moderation and helps keep the map and content up to date.
• For Plus or paid users, certain pins or posts may remain visible for longer or be marked as permanent, depending on the plan and features available at the time.
• Regardless of the account type, all pins and content must comply with these Terms, and we may remove or hide any content at any time if we consider that it violates the law or these rules.

The exact duration and conditions of pin visibility may change over time and may be updated in the Platform or in the specific description of each plan.